Satisfied clients are your most valuable marketing asset. They represent the major source of repeat and referral business, critical factors on your ongoing success.
It’s no secret that the best way to please clients is to meet their needs and wants. And to satisfy them, exceed their expectations.
Now you can satisfy your clients even more .. and generate even more new business. In fact, you can even delight your clients, helping them become enthusiastic boosters of you and your service.
From Good Professional Services To Memorable Experiences is a new Ebook that will help you learn how to delight your clients with memorable experiences and keep them happily coming back and referring others to you.
It All Starts With Quality
The quality of your service is so important to your ultimate success, that it should be reflected in everything you do. This is especially important for your personal brand and marketing communications, both offline and online.
From Good Professional Services To Memorable Experiences will help you learn what quality service is and why it is so critical to success. This Ebook will help you to walk the quality talk, which will satisfy your clients with the kind of service that probably eludes most professionals.
With your own brand of quality service, you will distinguish yourself from the competition, stand out from the crowd and generate more new business.
Walk The Quality Talk
Don’t just talk about the quality of your service, make it part of everything that you do.
For professionals, quality service is best represented by the extra steps that you take to reassure clients that you are looking after them.
It includes such services as helping them find professional advisers, appropriate financing and qualified tradespeople.
Great client service helps attract new clients and generate more business.
From Good Professional Services To Memorable Experiences outlines seven quality service truths
These truths define the standards of service that your clients expect and deserve. The more of these truths that you apply to your services, the more you will satisfy clients. And the more you satisfy clients, the more repeat and referral business you can look forward to generating.
The best thing about these truths is that simple to understand an apply. Check it out for yourself. The free preview of the Ebook includes two of these truths.
To check out these truths, click the “Buy Now” button, which will take you to the publisher’s listing. Once there, click on the book title (From Good Professional Services To Memorable Experiences, then scroll down, below the image of the book on the left. In very small font, you will see the word “Preview”. By clicking “Preview” you can access the Table of Contents followed by sample content. You won’t be leaving your email address or other identifying information. So don’t be shy…check it out.
Monitor Client Satisfaction
The best way to assess how well you have satisfied clients is to monitor client satisfaction.
And the best time to ask them is after you have completed the work for which you were hired.
Certainly you can ask informally in conversation.
These spontaneous comments might be helpful. But they might not yield the breadth or depth you need to fully monitor client satisfaction and the quality of your service.
The best assessment of client service comes from a system than ensures that you monitor client satisfaction on an ongoing basis.
This Ebook contains an easy-to-use client satisfaction survey that you can customize for your own use.
Your survey will do more than simply measure how well you have served your clients.
It might also indicate a growing pattern of concerns. Treat these concerns as opportunities for improvement: take corrective action before the growing pattern becomes a threatening problem.
From another perspective, the responses might confirm that clients really do understand your personal brand and also your brand promise.
The information from your client satisfaction survey will help you continue to satisfy clients and as a result, generate more new business. Monitoring client satisfaction is more than a one-time exercise.
By continuing to monitor client satisfaction, you can also continue to satisfy clients, which in turn will ensure an ongoing flow of new business. If you do not monitor client satisfaction, you should. Grab your copy of this Ebook and start to enjoy the benefits of monitoring client satisfaction.
Memorable Client Experiences Will Help You Stand Out Even More
In today’s hyper-competitive market sometimes great quality is just not enough to help professionals like you stand out from the crowd. This is especially true when equally qualified competitors deliver high quality professional service comparable to yours.
In situations like this it is necessary to go beyond top quality service and deliver memorable client experiences.
Memorable experiences are those occasions that remain vivid in our memories long after they took place. It’s that unforgettable holiday, the meal that we never stop talking about or that time that a professional exceeded our expectations so much that we just can’t stop talking about it.
Happily it really is not all that difficult to deliver memorable client experiences. In fact it’s really quite simple.
This Ebook contains 10 tools that will help you get started on surprising your clients with unforgettable professional service. Like quality service truths, these tools are easy to understand and apply in your situation.
The free preview of the book contains three sample tools. To check out these samples, click the “Buy Now” button, which will take you to the publisher’s listing. Once there, click on the book title (From Good Professional Services To Memorable Experiences, then scroll down, below the image of the book on the left. In very small font, you will see the word “Preview”. By clicking “Preview” you can access the Table of Contents followed by sample content. This content includes three tools that will help you deliver memorable client experiences.
These tools will help you understand what memorable client experiences are all about, Any one of the three will also help get you started on delighting clients with unforgettable professional service. And best of all—they’re free.
Check them out now and start delighting your clients with memorable service.
Satisfy & Delight Your Clients – Starting Now!
Once you purchase the book you can start developing strategies to better satisfy your clients and generate more revenue.
Your investment in this Ebook—$5.99 USD–is about the same as the price of a specialty coffee.
But this Ebook offers longer lasting and more valuable benefits than the coffee. You will continue to enjoy the benefits of the Ebook for as long as you run your business.
Buy the Ebook now…and start delighting clients tomorrow.
In ePub format, From Good Professional Services To Memorable Experiences offers a wide range of reading options.
You can read it on any ePub reader or your Windows PC/PocketPC, Mac OS, Linux OS, Apple iPhone/iPod Touch equipment.
There is no limit on the number of devices onto which you can load the Ebook. And what’s more…you can even print as many copies as often as you wish.
All marketing resources should be this flexible.