Just because nobody else has not done something specific, it doesn’t mean that it cannot be done.

The following questions will help you understand that the impossible is in fact possible.

There are two ways of answering the questions.

The easiest is to keep the answers on the screen and answer the questions on a sheet of paper.

The other way is to print a copy of this page and then answer the questions on your printed copy.

Question 1: Think of a task or transaction that you recently completed online, that you could not have completed 5 years ago.What Internet applications made it possible to complete this task or transaction?...

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Question 2: How could these applications be used on your business (or another business that you know) to improve operating efficiency and/or marketing effectiveness?..

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Question 3: How could the completion of the task or transaction be improved?..

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